Personal Information Protection Policy

1. Purpose of Use of Personal Information

When acquiring, using, and providing personal information, we will handle it in accordance with internal regulations that appropriately manage it considering the content and scale of our business, after clarifying the purpose of use. Additionally, we will implement measures to prevent the handling of personal information (use beyond the intended purpose) that exceeds the scope necessary to achieve the specified purpose of use.

2. Respect for Individual Rights

We respect the rights of customers regarding their personal information. If you wish to be notified of the purpose of use, request disclosure, correction due to inaccurate content, or suspension of use regarding the personal information you have provided that we hold, please contact us through the inquiry contact point indicated on our website. Once we confirm that the request is from the individual concerned, we will respond promptly in accordance with laws, regulations, and internal rules.

3. Security Measures for Personal Information

To ensure the accuracy and security of personal information, we will implement reasonable security measures from both information security countermeasures and management organizational structure perspectives, take preventive measures against unauthorized access to personal information, loss, destruction, falsification, leakage, etc. of personal information, and promptly implement corrective measures in the event of an occurrence.

4. Compliance with Laws and Regulations

We will comply with the Act on the Protection of Personal Information, the Personal Information Protection Commission Guidelines, laws and regulations applicable to the protection of such personal information, guidelines established by the government, and other norms regarding the handling of personal information.

5. Continuous Improvement

We will promote activities to continuously improve the mechanisms for handling personal information.

※ Specific Personal Information refers to personal information that includes an Individual Number (including numbers, symbols, or other codes that correspond to and are used in place of the Individual Number, excluding the Resident Record Code, except for Article 7, Paragraphs 1 and 2, Article 8, Article 48, and Supplementary Provisions Article 3, Paragraphs 1 through 3 and Paragraph 5 of the Number Act).

Purpose of Use of Personal Information, etc.

The purposes for which our company uses personal information are as follows:

1. Personal information related to the introduction of products sold by our company and associated operations

To smoothly handle the introduction of products and associated operations based on questionnaire surveys collected at seminars and similar events hosted or co-hosted by our company.

2. Personal information regarding applicants and participants for seminars, exhibitions, lectures, etc., hosted or co-hosted by our company

To provide information about seminars, symposiums, exhibitions, lectures, etc., hosted or co-hosted by our company, to contact customers who have applied for these events, to conduct questionnaire surveys, to provide information about similar seminars, and to smoothly respond to inquiries from customers.

3. Personal Information When Entrusted with Personal Data in Connection with the Implementation of System Integration Related Services

For the purpose of fulfilling obligations stipulated in consignment contracts with consignors such as companies, national government, local governments, independent administrative agencies, other various corporations, and various for-profit and non-profit organizations, regarding information entrusted to conduct business services including: system integration operations in various fields such as distribution, manufacturing, finance, insurance, information and communications, services and other industries, public sector, engineering, construction, and transportation; sales and maintenance of information systems and communication system related equipment; sales and maintenance of voice solution related services; software development and maintenance; information system related outsourcing services; application service provider operations for information systems; data center operations; information processing services; and ancillary services such as data input/output, printing operations, data transmission, and help desk services.

※ For the purpose of improving service quality to provide better services to our customers, we may record the content of communications such as conversations at telephone customer support windows, etc., in written, audio, or electronic/magnetic format.

4.Regarding the implementation of consulting services, personal information received under consignment:

To fulfill obligations stipulated in consignment contracts with clients such as corporations, national government, local governments, independent administrative agencies, various other legal entities, and various for-profit and non-profit organizations, regarding information entrusted for the purpose of conducting consulting services in IT strategy, business development and restructuring, marketing, internal control and system revision, etc.

5. Personal Information Regarding Applicants and Users of Software, Services, etc. Provided by Our Company

For the purpose of making proposals, shipping products, providing related after-sales services, and notifying customers who have contracted or are planning to contract software or services developed or sold by our company about product updates, new versions, service content changes or discontinuations, as well as to smoothly respond to inquiries from customers.

6. Personal Information Regarding the Implementation of Our Company's Operations

For individuals involved as members in implementing the above operations, personal information is used for the smooth execution of operations, including business communications (including emergencies), entry and exit management at our company's managed facilities, and meetings regarding work progress.

7. Personal Information Related to Customer Satisfaction Surveys

For the purpose of surveying and analyzing customer satisfaction regarding software, services, etc. developed or sold by our company, and improving our software, services, etc.

8. Personal Information Regarding Job Applicants, Officers, and Employees

For communication, information provision, and administrative procedures related to recruitment screening of those wishing to join our company, as well as for personnel and workforce management of our company's officers and employees.

9. Personal Information Regarding Business Partners

For necessary communications related to the conclusion and performance of contracts with business partners, and for implementing various measures to establish and maintain smooth relationships with business partners.

10. Personal Information Related to Other Business Activities as Defined in Our Business Description

When we directly obtain personal information written on documents from the individual, we will notify the purpose of use individually in writing or through an alternative method. However, this excludes cases where the purpose of use is clearly evident from the circumstances of obtaining the personal information, and cases where we have been entrusted with the handling of personal information.

Furthermore, notification and disclosure of the purpose of use will be withheld in the following cases as stipulated in each item of Article 18, Paragraph 4 of the "Act on the Protection of Personal Information":

• When notifying or publicly announcing the purpose of use to the individual may harm the life, body, property, or other rights and interests of the individual or a third party
• When notifying or publicly announcing the purpose of use to the individual may harm the rights or legitimate interests of the Company
• When it is necessary to cooperate with a national agency or local government in performing affairs stipulated by laws and regulations, and notifying or publicly announcing the purpose of use to the individual may hinder the performance of such affairs

11. Personal Information Related to Inquiries

For the purpose of responding to and communicating with customers regarding their inquiries.

The purposes of use for our disclosed personal information exclude items 3 and 4 from the above purposes of use. Additionally, in cases corresponding to ① through ③ above, we will refrain from disclosing the purposes of use.
Regarding item 8, we may handle it in accordance with our separately established "Employee Information Handling Guidelines."

When you provide personal information to our company, we ask that you approve the above content and the use of personal information, and provide it of your own volition. Please note that if you do not provide personal information, we may be unable to perform our duties or you may be unable to receive services provided by our company.

Regarding the joint use of personal information within the Marubeni I-DIGIO Group

At Marubeni I-DIGIO Group, personal information handled by each company within the group may be jointly used within the group. For details, please see the following page.

Personal Information Inquiry Contact

We will use collected personal information only within the scope of the purposes of use previously specified, notified, or publicly announced, or within the scope deemed relevant to those purposes. Should the purpose of use change, we will obtain the individual's consent in advance.

Handling of Personal Information on Websites

MARUBENI INFORMATION SYSTEMS CO., LTD. respects the privacy of customers who use this website (https://www.marubeni-sys.com) and strives to protect personally identifiable information and unique personal information (hereinafter referred to as "personal information") provided by customers via the Internet.
This website can generally be viewed freely without disclosing personal information. However, when using certain services, we may ask you to provide personal information. In such cases, the handling of personal information shall be in accordance with our "Privacy Policy" as follows.

1.Acquisition, Use, and Provision of Personal Information

• Personal information shall be acquired after clearly stating the purpose of use and scope of handling, and obtaining the consent of the individual.
• Acquired personal information shall not be used for purposes other than those clearly stated to the individual.
• Acquired personal information shall not, in principle, be disclosed or provided to third parties without the consent of the individual. However, this shall not apply in any of the following cases:

• When required by laws and regulations
• When it is necessary to disclose information to third parties to achieve the purpose (e.g., outsourcing delivery services to shipping companies for requested materials, etc.)

2.Respect for Individual Rights

We respect the rights of customers regarding their personal information. If you wish to be notified of the purpose of use, request disclosure, correction due to inaccurate content, or suspension of use regarding the personal information you have provided that we hold, please contact us through the inquiry contact point indicated on our website. Once we confirm that the request is from the individual concerned, we will respond promptly in accordance with laws, regulations, and internal rules.

3. Security Measures for Personal Information

We strictly manage customers' personal information and implement appropriate measures to prevent leakage, loss, or damage.

• When customers provide personal information via the Internet, we use SSL (Secure Sockets Layer) or equivalent methods to prevent leakage. However, please understand that due to the nature of the Internet, this does not completely guarantee security.
• Personal information provided by customers is strictly managed with designated personnel responsible for handling it.

4.Continuous Improvement

Our company has obtained the Privacy Mark, a certification for personal information protection, and at our head office, Osaka branch, and Nagoya branch, we have acquired ISO/IEC 27001:2022 (JIS Q 27001:2023), an international standard for information security management. We are actively engaged in initiatives to enhance the security of information resources. We will continue to improve the mechanisms for handling personal information on our website with the same level of commitment.

5.Collection of Anonymous Information

As part of improving our services to customers, we may collect information about customers' access status within this website when conducting access trend analysis and other activities to improve our website. The information collected in such cases shall be limited to anonymous information only and shall not include personal information. However, we may use the collected customer cookies and IP addresses in conjunction with personal information provided through inquiries and other means.

6.Use of Cookies

Some pages of this website use cookies. Cookies are small pieces of information that a website sends to your browser, which may be stored on your disk. If you do not wish to receive or store cookie information, you can configure your browser settings to refuse cookies. However, please note that in such cases, you may not be able to use some services, or there may be limitations on the content of services available to you.

7.Links to External Websites

This website contains links to external websites of other companies and organizations, but we cannot be held responsible for the protection of personal information or the content of these external websites.